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Platform FAQs

How EquipPay Works

Understand the platform, our lender panel, the application process, and how decisions are made — all in one place.

12 questions answered
~7 min read
The Platform5 questions

EquipPay is Australia's equipment finance platform that connects equipment suppliers with businesses that need finance to purchase the equipment they need to grow. The platform serves two groups simultaneously:

  • For suppliers: an embeddable widget that appears at checkout or on product pages, showing live repayment estimates (e.g., "From $240/week") and opening a full 60-second application when clicked — turning more browsers into buyers.
  • For customers (businesses): a fast, 100% online application that is assessed and matched against a panel of lenders for same-day decisions — no banks, no brokers, no branch visits.

EquipPay is operated by Lyft Capital Pty Ltd (ABN 18 623 527 775) under Australian Credit Licence 541052. All finance is subject to lender assessment and approval.

EquipPay operates as a credit intermediary under Australian Credit Licence 541052, held by Lyft Capital Pty Ltd (ABN 18 623 527 775). This means:

  • Not a direct lender — we assess applications and match them to our panel of lenders rather than lending our own funds.
  • Not just a broker — unlike a traditional broker who simply passes your details along, EquipPay manages the entire process end to end, from application through to settlement.
  • Different from a single bank — you are assessed against multiple lenders simultaneously, so you get the best-matched approval rather than a one-size-fits-all assessment.

This structure gives you the speed and breadth of a technology platform with the accountability of a licensed credit intermediary.

When you submit an application through EquipPay, our platform assesses it against our entire lender panel simultaneously. The assessment takes into account:

  • Finance amount requested
  • Industry and business type
  • Equipment type and age
  • Business profile — trading history, revenue, structure
  • Credit history and profile

The platform then automatically selects the best-matched lender for your specific application. The key advantages are:

  • No need to approach multiple lenders separately
  • Fewer credit enquiries on your file compared to applying to multiple institutions individually
  • Higher approval likelihood — you're matched where there's genuine fit rather than hoping one bank likes your profile

Yes. EquipPay is operated under Australian Credit Licence 541052 held by Lyft Capital Pty Ltd (ABN 18 623 527 775). As a licence holder, we are required to comply with:

  • The National Consumer Credit Protection Act 2009 (NCCP)
  • Responsible lending obligations — we must only facilitate credit that is not unsuitable for the applicant's circumstances
  • Australian Privacy Law — your information is handled in accordance with the Privacy Act 1988

If you have a complaint or dispute about EquipPay's conduct, you can raise it through the Australian Financial Complaints Authority (AFCA), Australia's free and independent external dispute resolution scheme.

When you go to a bank directly, they assess you against their own lending criteria alone. If you don't fit their profile, you receive a decline — and a credit enquiry is recorded on your file regardless. Then you have to start the process again at another institution.

EquipPay is fundamentally different:

  • Multiple lenders, one application — assessed against the full panel simultaneously, matched where there's highest approval likelihood
  • Faster decisions — same-day vs weeks at a traditional bank
  • 100% digital — no branch visits, no paper, no broker appointments, no delays
  • Purpose-built for equipment — not a general business loan that may or may not suit equipment purchases
  • Fewer credit enquiries — one targeted submission rather than five separate bank applications each leaving a mark on your credit file
Our Lender Panel3 questions

EquipPay works with a carefully selected panel of Australian lenders — including specialist equipment finance lenders and institutions experienced in commercial asset lending. For commercial confidentiality reasons, we do not publicly name individual lenders on our panel.

What we can tell you:

  • Every lender on our panel holds the relevant Australian financial services or credit licences required by law
  • Each is compliant with Australian credit and consumer protection legislation
  • Our panel is curated for coverage across different business profiles, industries, and equipment types

Applications are matched to the lender best suited for your specific profile — not just the first available or the most convenient. The goal is the right fit, not just any approval.

No. You deal with EquipPay throughout the entire process. We handle the lender matching and submission behind the scenes — you don't need to navigate multiple lender portals, repeat your information, or manage different relationships.

Once you are matched and approved, you will receive your formal loan documents from the relevant lender, and your repayments will be made to that lender. However, EquipPay remains your primary point of contact for any questions about the process, documentation, or your application status.

If no lender on our current panel can approve your application based on standard assessment criteria, our team will contact you to explain why — as far as lender confidentiality permits us to disclose — and to discuss alternatives.

Options we explore in this situation include:

  • Adjusting the finance amount or loan term
  • Including a deposit to reduce the financed amount
  • Providing additional supporting documents that may strengthen the application
  • Revisiting the application in 3–6 months once trading history or credit profile has improved

We would rather give you an honest answer and a constructive path forward than leave you with an unexplained decline. Transparency is central to how we operate.

The Application Process3 questions

The EquipPay process is designed to move at the speed of business:

  • Application form: under 60 seconds to complete
  • Assessment and lender matching: typically same-day, often within a few hours of submission
  • Document signing and settlement: typically 1–3 business days after approval

For most applications, the full journey — from clicking Apply to equipment delivered and finance settled — takes 2–5 business days. This compares to weeks or months for a typical bank finance application.

Complex applications (larger amounts, specialist industries, or imperfect credit profiles) may take longer as additional assessment is required — but our team will keep you informed throughout.

Here is what happens after you submit your application, step by step:

  • Step 1 — Assessment and matching: Your application is reviewed and matched to the most suitable lender on our panel. This happens the same day in most cases.
  • Step 2 — Lender assessment: The matched lender assesses your application and issues conditional approval. Same-day in most cases.
  • Step 3 — Written approval: You receive a formal written approval with loan terms, interest rate, repayment amounts, and any conditions.
  • Step 4 — Sign loan documents: Documents are signed electronically — no printing, scanning, or postal delays.
  • Step 5 — Settlement: The supplier's invoice is raised and the finance is settled directly to the supplier within 1–2 business days.
  • Step 6 — Equipment and repayments: Equipment is delivered per the supplier's normal process, and your repayments begin on your chosen schedule.

You will receive email and/or SMS updates at each key stage. Your EquipPay contact is available for any questions throughout.

If your application is declined, EquipPay will contact you to explain the reason — to the extent the lender permits us to disclose — and to discuss your options. We won't leave you without guidance.

Common reasons for decline include:

  • Credit history — adverse listings, recent defaults, or high existing debt
  • Insufficient trading history — new businesses with limited track record
  • Equipment not meeting lender criteria — age, type, or condition
  • Finance amount relative to business turnover

Options we can explore include adjusting the finance amount, extending the term, adding a guarantor, providing additional financial documents, or revisiting your application in 3–6 months once your profile has strengthened. We will always tell you what to work on — a decline today does not mean no forever.

Coverage1 question

Yes. EquipPay is available nationally across all of Australia, including:

  • New South Wales (NSW)
  • Victoria (VIC)
  • Queensland (QLD)
  • Western Australia (WA)
  • South Australia (SA)
  • Tasmania (TAS)
  • Australian Capital Territory (ACT)
  • Northern Territory (NT)

The application is 100% online — there are no branch visits, no in-person requirements, and no geographic restrictions. Our lender panel includes lenders operating nationally. Whether your business is in Sydney, rural Queensland, or regional Western Australia, the process is identical.

Ready to apply for equipment finance?

Complete your application in under 60 seconds and get a same-day decision from Australia's equipment finance platform.